About us

Welcome to Flip Studio, a customer experience agency

We’re an agency created for a connected world of change. We can help you design better human experiences that empower people and grow businesses

We’re practitioners of design thinking and a bunch of curious hands-on specialists united around a shared vision: To design better human experiences that empower people and grow your business. It is about understanding people’s needs and decoding the business potential of those needs. It is about designing experiences and services in an end-to-end ecosystem that fosters belonging, freedom and mastery. It is about uniting creativity and strategy in attractive solutions designed for a connected world of change.

The story of Flip Studio

Flip Studio is a merge of experienced people from the design thinking and consultancy world combined with media and data technology experts. Basically, we combine human insights, design and technology to pioneer the future of how people and businesses interact successfully.


Flip Studio is an independent agency supported by GroupM, the number one global media investment management group. GroupM is part of WPP, the British multinational advertising and public relations company.

Say hello

Fenja Lyng Rytter
Strategy Director
+ 45 2510 3048
Frieda Molin
Insight & Behavioural Lead
+45 4080 3996
Ingeborg Himle Matland
Service Designer
+45 5280 5122
Jacob Fruensgaard Øe
Managing Director
+ 45 2510 3054
Jimmi Pedersen
Service Designer Trainee
+45 2623 1629
Julie Damgaard
Experience Designer Trainee
+45 6020 9795
Laura Willersted
Sociologist & UX Designer
+45 2712 9063
Mette Theilgaard
Experience Design Director
+ 45 2510 3051
Sara Bach
Service Designer
+45 2818 0886
Sebastian Risom
User Experience Designer
+45 3022 3019

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Jacob Fruensgaard Øe
+ 45 2510 3054

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Kristen Bernikows Gade 1
1105 København K